Troubleshooting Equipment

The Office of Information Technology (OIT) is the first point of contact for all University-owned computers.

Contact Information

• Phone: (612) 301-4357
• Email: [email protected]
• Chat

If you are on the Twin Cities campus, you can also visit the Coffman Memorial Union Technology Help Desk for in-person support.

If you are working remotely, out of state, or outside the U.S., OIT can often provide support remotely by phone, email, chat, or remote assistance. Please contact OIT first before contacting the Department of Psychology IT.

Needed Information

• Asset ID Number: Yellow tag at the bottom of the device
• Clear explanation of the issue
• Explanation of what may have been done prior to calling in

Repair or Replacement

If an OIT technician determines that your computer needs repair or replacement, please contact Tuya Aziz, Psychology IT manager, at [email protected] to discuss the next steps.

OIT Resources

• Tech Knowledge Base
• Ticket Follow-Up
• University-wide system Status