Help Desk


 

OIT Enterprise Support

  • phone: 612-301-4357 - 24 hours, 7 days a week
  • email: help@umn.edu - 24 hours, 7 days a week
  • chat: Hours vary
  • visit: Hours vary - Blegen Hall 90, Coffman Memorial Union 101, St. Paul Student Center 4
  • services include
    • Support for all aligned machines
    • Personal computer and devices
    • University Internet accounts and passwords
    • Campus network, the Internet, and telephone connections
    • E-mail, Moodle, and other system-wide applications
    • Software licenses, install, updates
    • PC and Mac problems
    • Install VPN
    • Configure and troubleshoot WiFi network
    • Assess hardware and software issues

PsyIT Support - Carla, Nou, & ChrisChris PfoffNou YangCarla Bates

  • phone: 612-626-7531 - M-F 8:00 - 4:30pm
  • email: psyit@umn.edu - M-F 8:00 - 4:30pm
  • visit: N211 EltH - M-F 8:00 - 4:30pm
  • services include
    • Purchasing: Computers, Printers, Other Peripherals
    • Voice and data connections
    • AD Management: Access to Shared/Home Drives
    • Machines for research subjects
    • Specially designated machines
    • Security breaches
    • Websites
    • Instructional labs
    • Classroom technology
    • Loaner pool machines
    • Level 2 support as needed

Help Desk Resources for Psychology Faculty, Staff, and Graduate Students

Help Desk Forms

Purchase equipment
Schedule equipment
Inventory equipment
Request to Take Equipment Off Campus
Graduate Student Laptop Program

PsyIT Info

First Call For Help
612-301-4357
help@umn.edu
Open 24 hours, 7 days a week

PsyIT Help
N211 Elliott Hall
612-626-7531
psyit@umn.edu
8:00 am - 4:30 pm (M-F)

PsyIT Team

Carla Bates
IT Manager
N237 EltH - 624-7076
psyit@umn.edu
M-F: 8:00 - 4:30

Nou Yin
IT Tech
N211 EltH - 626-1758
psyit@umn.edu
M-F: 8:00 - 4:30

Chris Pfoff
IT Tech
N211 EltH - 626-7531
psyit@umn.edu